User manual

English
6-4
troublesHootinG troublesHootinG
Q
“Server error occurred” when registering Share box.
A
Server error means your NAS is not able to connect to Shuttle DDNS server or registration error and it
might comes with various reasons.
When you see “Server error occurred” message, please select one of the method listed and follow the
procedures for troubleshooting.
[Method 1] This is suitable for new user or those who already backup the NAS data to another
drive.
Step 1: Go to Factory Reset page to reset your NAS conguration and follow the wizard procedures to
complete the share box setup.
Server error occurred