Warranty

Warranty Form
 For warranty service, including repair and sharpening, please fill out this form
completely; missing or incorrect information may delay return shipment to you. Make a
copy of the completed form for your records.
 Enclose the completed form, along with your warranty or service item/s, in a shipping
box (envelopes are not allowed). Please use box filler such as newspaper. Close and tape
the box securely. We recommend shipping your package with a company that uses
tracking numbers. Kai USA Ltd. will not be responsible for any damage or loss incurred
if your items are not properly packaged and shipped. If you are shipping from outside the
United States: Avoid unnecessary duty charges by filling out the declaration form
required by US Customs. Note on the form that the items are being returned for warranty
service.
 Once you have completed this form, you will be able to download it to your desktop
and print out a copy to send with your knife and one to keep for your records.
 Ship to: Warranty Dept. Kai USA, Ltd. 18600 SW Teton Ave Tualatin, OR 97062
Warranty and Sharpening Request Form:
http://shun.kaiusaltd.com/warranty/form
Knives are extremely sharp tools and should only be used with the utmost care and caution.
Information about repairs, sharpening services, and other product information is available at our
frequently asked questions section. If you have any questions, please contact Warranty Services
directly at 1-800-325-2891 or email [e-mail]. When calling or emailing,
please have your information available.
Note: If you wish to keep your original Kershaw or ZT packaging, please do not send it
with your warranty or service shipment. All shipping materials will be recycled.