Specifications

Lesson 1: ShoreWare Call Manager Features 1-5
Using the ShoreTel Call Manager Features – Student Guide
To switch between Compact and Detailed views: - From the Compact view, click the
Expand button, the view changes to Detailed. From the Detailed view, click the Collapse
button, the view changes to Compact.
To switch from the Compact or Detailed view to the Docked view: - Drag the Call
Manager window to the top or bottom of the Windows desktop. You can expand or
collapse the Docked view by clicking the Expand or Collapse button.
Note: You can use the View menu in the Detailed or Docked view to switch to any other
view.
Call Manager windows can be maximized and minimized in any view. When you click
the x in the upper right corner in any of Call Manager's windows, you are minimizing the
application. When the application is minimized a Call Manager icon appears in the
Windows status area. Maximizing Call Manager, simply double-click the Call Manager
icon in the Windows status area. The Call Manager window will launch in the last view
you were using.
Note: You can have Call Manager maximized automatically when you receive or make a
call.
You can use the following buttons to perform various Call Manager functions and
operations. Different subsets of these buttons are available at any given time, depending
on the view you are in.
Figure 1.4 – Function Buttons