Specifications

1-4 Lesson 1: ShoreWare Call Manger Features
Using the ShoreTel Call Manager Features – Student Guide
Call Manager Views
Call Manager can be viewed in 3 different ways:
Compact View: This view appears when you first open the Call Manager application.
This view provides a compact interface for managing your communications. This view
contains a toolbar, Active Call list, and QuickDialer. The toolbar provides access to most
functions in this view. Additional features are available if you right-click the ShoreTel
icon.
Figure 1.1 – Compact View
Detailed View: This view provides the QuickDialer, the Active Call list and the Call
Details area at the same time. In this view, the menus provide access to all features.
Additionally, there are toolbar buttons for many features.
Figure1. 2 – Detailed View
Docked View: This view is like a toolbar that can be docked for quick access at the
bottom or top of the Windows desktop.
Figure1. 3 – Docked View