Specifications

Appendix – Things to Remember & Lab Exercises A-7
Using the ShoreTel Call Manager Features – Student Guide
Exchange extensions with someone else in the group. Configure this phone as
your extension.
Note: login procedure from the new phone location: press #,#, then enter your
extension number, then the VM password, then dial slowly 7,3,1 to assign your
extension to this new phone.
Call your extension. What happens?
Send yourself back to your home switch port.
• Using the Personal Call Manager (PCM) click the yellow telephone icon in
lower right hand corner of PCM.
• Using the Telephone User Interface log into VM and dial slowly 7,3,2.
Soft Phone.
Launch the Soft Phone: from the PCM RIGHT mouse Click the ShoreTel logo and select
Soft Phone.
• Configure the Soft Phone OPTIONS
• Plug in a USB headset and place a call. Did it work?
• Now click the TALK button (so you hear a dial tone) in the Soft Phone and
then minimize the Soft Phone window (do not close the application).
• From PCM activate Handsfree Mode. Your headset is now live & off-hook so
you can do all your dialing through PCM. Place a call, did it work?
Web Client
From Desktop or Laptop open Internet Explorer Browser
Access the Web Client using the following URL:
http://<server name or IP Address of the ShoreTel Server>/ShoreWareWebclient
• Log in and check out the various options available to you.
Note: this would be useful for people who travel or do not have a
Windows PC to run PCM.