Specifications

Lesson 1: ShoreWare Call Manager Features 1-1
Using the ShoreTel Call Manager Features – Student Guide
Lesson 1:
ShoreWare Call Manager Features
Introduction
ShoreWare Call Manager software provides a complete set of enterprise-class desktop
communications tools delivering improved productivity across an enterprise, despite
office size or location. All Call Manager software provides several features that enhance
productivity.
This lesson covers the features and functions of the ShoreWare Personal Call Manager.
Objectives
At the end of this lesson you will:
• Use the Personal Call Manager features and functions.
• Configure Outlook integration.
Resources
• System Administration Guide
• Planning and Installation Guide