Specifications

2-8 Lesson 2: SoftPhone
Using the ShoreTel Call Manager Features – Student Guide
After the conference call is in progress, drop the last person added press the Flash
button.
Managing Soft Phone calls via Call Manager
From Call Manager, activate Handsfree Mode and you can manage Soft Phone calls via
Call Manager like any other call – including Hold, Transfer, Conference, and Hang Up.
Figure 2.6 – Handsfree Mode
Web Access
Web Client is a browser-based interface that allows users to change their call handling mode
and personal options. Mobile users can change their call handling options from any computer
connected to the intranet or Internet. Web Access can be a public URL for remote access or
restricted to the WAN.
To open ShoreTel Web Access
:
Step 1: Open your browser.
http://<servername (or IP address)>/shorewarewebclient in the URL address text box, where
<servername> is the name or IP address of your ShoreTel server.
Step 2: Press Enter. The Web Access login page appears in your browser.