Specifications

Lesson 2: SoftPhone 2-1
Using the ShoreTel Call Manager Features – Student Guide
Lesson 2:
SoftPhone
Introduction
Soft Phone is available feature in the Call Manager software with an additional license.
SoftPhone installs automatically with the Call Manager client and your extension is
automatically assigned to the SoftPhone when you start it.
The Web Client allows users to manager their personal feature preferences through a
browser. This is a great application for those users who will not have access to the Call
Manager software or who do not have a Windows PC, like Mac users.
This lesson covers the features and functions of the ShoreWare SoftPhone and web
Client applications.
Objectives
At the end of this lesson you will:
• Configure your SoftPhone.
• Use your SoftPhone features.
• Access the web client.
• Use the web client features.
Resources
• System Administration Guide
• Planning and Installation Guide