Specifications

Lesson 1: ShoreWare Call Manager Features 1-31
Using the ShoreTel Call Manager Features – Student Guide
• To unassign your extension, press 2; your "home" phone becomes your
extension again.
Note: If another user is assigned to your home telephone, your extension is assigned to
the SoftSwitch until your home telephone becomes available. You can “override” the
other user from your home telephone by re-assigning their extension to their home
telephone.
Speed Dialing
Adding Speed Dial Entries:
Your speed-dialing list can contain up to 20 entries. To add or edit a number in the
Speed Dial list, right-click the ShoreTel icon. A shortcut menu appears, click Speed Dial
and click Configure Speed Dial. The Configure Speed Dial dialog box appears. Click the
Add button to add an entry and the Add New Speed Dial dialog box appears, or select
the name with the label you want to edit, and click the Edit Label to modify an existing
entry.
Type in the name or number you want to add to the speed dial. As you type, any
matches display in the box below. If the number you want appears in the match list,
select the name or number you want to add. If it is not available in the match list, you
can type the number. Assign the number a name in the Label box. Click OK.
The Configure Speed Dial dialog box appears and the name is added to the list.
Dialing from Your Speed Dial List:
You can quickly call a phone number using speed dialing. To make a Speed Dial call,
right-click the ShoreTel icon, a shortcut menu appears. If you have configured your
Speed Dial numbers, point to Speed Dial. A list of numbers appears. Click the number
that you want to dial. Call Manager dials the number. Speed dial numbers can also be
programmed to appear on your telephone.