Specifications

1-22 Lesson 1: ShoreWare Call Manger Features
Using the ShoreTel Call Manager Features – Student Guide
Figure 1.22 – Voice Mail Notification
Find Me Call Handling:
You can use Find Me call handling to allow callers who reach your voice mailbox to try
and find you at alternate numbers by pressing “1” during your outgoing greeting. There is
no prompt instructing the caller on this option. You must inform callers of this option in
advance or in your recorded greeting.
When the callers press 1, they hear a prompt telling them that the Find Me destinations
are being called. If the call is not accepted at either of the Find Me destinations, the call
is sent to your voice mail.
You can specify up to two alternate numbers where you want callers to be able to find
you. You must also set the number of rings (6 second intervals) that Find Me call
handling will wait for an answer at each destination.
You can enable/disable Find Me call handling for each of the 5 call handling modes.
When a call is forwarded to a Find Me destination, the phone at the Find Me destination
displays the caller ID of the voice mail. When you answer the call, you hear a prompt
announcing who the call is for and the original caller ID.
You are prompted with the following options:
• Press 1 to accept the call.
• Press 2 to send the call back to the original voice mail box.
• Press 3 to repeat the name and caller ID.