Specifications

1-16 Lesson 1: ShoreWare Call Manger Features
Using the ShoreTel Call Manager Features – Student Guide
Figure 1.15 – Keyboard Shortcuts
Conference Calls
You can turn an Active call into a conference call by adding a third party. The 2 other
parties in the conference call do not need to be members of the ShoreTel System. You
can also consult with the third party before connecting them to the conference call.
The Just-in-Time feature allows you to see if the third party is in a non-standard Call
Handling Mode and how many calls they are currently handling. Advanced Call Manager
only.
To add a third party to an active call - From the Compact view, click the Conference
button and a Conference dialog box appears. In the Dial box, type the name or number
of the third party you want to add. Click Conference. All parties are on the line and the
Active Call list will reflect this. To announce the conference, click Consult, then click Yes
in the Complete Conference dialog box to establish the conference call, or Click No to
cancel the conference call and reconnect back to the caller.
Note: Depending on your permission settings, you may be able to have up to a 6 party
conference call.