Specifications

1-12 Lesson 1: ShoreWare Call Manger Features
Using the ShoreTel Call Manager Features – Student Guide
Figure 1.11 – Hang up
Transferring Calls
Just-in-time Transfer:
The Just-in-Time (JIT) feature allows you to see if the internal user you want to transfer
the call has activated a non-standard Call Handling Mode and how many calls the user
is currently handling. If you see that the user is in a non-standard Call Handling Mode,
you can send the call to the user's voice mail or select another extension to transfer the
call to.
Transfer to Mailbox:
To transfer a call to another party – Click the Transfer button, a dialog box will appear. In
the Dial box, type the name or number of the destination to transfer the call. Click the
Transfer button again to complete the transfer. To transfer a call to another person's
voice mailbox, click the Transfer button and in the Dial box, type the name or number of
the person to whom you want to transfer the call. Click To Mailbox.