Installation guide

ShoreTel Voicemail Model Voice Switches ShoreTel Voice Switches
F
ShoreTel 14.2 Planning and Installation Guide 415
 SG90V – Maximum of 9 Voicemail calls per switch

G711 calls: 9

G729 calls: 4
 SG90BRIV – Maximum of 9 Voicemail calls per switch

G711 calls: 9

G729 calls: 4
Call Load
Voicemail Model Switches call load capacity is as follows:
 5400 BHCC when supporting 90 MGCP IP Phones or 90 SIP Trunks
 3600 BHCC when supporting 90 SIP IP Phones or 90 SIP Trunks
Compact Flash Memory
Voicemail Model switches store voicemail and Auto Attendant files on compact flash. Flash card
capacity for V Model Switches is:
 SG50V: 1 Gb
 SG90V: 2 Gb
 SG90BRIV: 2 Gb
Media Support
Voicemail Model Switches support the following media streams:
 G711

Music on Hold (MOH): 15 calls

Backup Auto Attendant (BAA): 50 calls
 G729

Music on Hold (MOH): none

Backup Auto Attendant (BAA): none
SIP support
Voicemail Model Switches support the following SIP media streams:
 G711 Ringback tone (Hunt Groups and Work Group calls): 50 media streams
 G729 Ringback tone (Hunt Groups and Work Group calls): no support