Installation guide

Using Third-Party Applications with ShoreTel Communicator on a Citrix or Terminal ServerInstalling Communicator on Citrix and
C
ShoreTel 14.2 Planning and Installation Guide 387
Figure 73: ShoreTel Communicator Install Page for Windows
Using Third-Party Applications with ShoreTel
Communicator on a Citrix or Terminal Server
Third-party applications can interact with ShoreTel Communicator for Windows on a Citrix/Terminal
Server only if the terminal server is running the ShoreTel Telephony Interface (STI).
This section describes how to set up the Citrix/Terminal Server to use third-party applications with
ShoreTel Communicator for Windows.
Installing the Microsoft Office 2007/2010/2013 Outlook Add-in
WTS/Citrix XenApp supports the Microsoft Office 2007/2010/2013 Outlook add-in for ShoreTel
Communicator.
Note
On 64-bit systems, the installation process places files in this folder by default:
C:\Program Files (x86)\Shoreline Communications\ShoreWare Client
On 32-bit systems, the installation process places files in this folder by default:
C:\Program Files\Shoreline Communications\ShoreWare Client