Installation guide

372 Planning and Installation Guide ShoreTel 14.2
International Planning and Installation Analog Telephones, Tones, Cadences, and Impedances
A
 Edit User: The Edit User page, shown in Figure 72, specifies the language prompts used for the
user’s telephone interface and voicemail prompts.
To access the Edit User page, select Administration > Users > Individual Users from the main
menu, then click on the name of the desired user.
Figure 72: Language set at User level
In language priority, a workgroup language overrides the language associated with a trunk, which in
turn overrides the language associated with an individual user.
Analog Telephones, Tones, Cadences, and
Impedances
For all supported countries, standard analog telephones are available on a per-country basis. The
main difference between telephones in different countries is the line impedance. The ShoreTel
Distributed Call Control software will provide the appropriate impedance required for each supported
country. Tones, cadences, and impedance requirements are matched on a per-country basis.