Installation guide

Language Options International Planning and Installation
A
ShoreTel 14.2 Planning and Installation Guide 371
 Edit Workgroup: The Edit Workgroup page, shown in Figure 70, specifies the language that the
system uses for playing prompts to inbound callers.
To access the Edit Workgroup page, select Administration > Workgroups from the main menu,
then click on the name of the desired site.
Figure 70: Language set at Workgroup level
 Edit Trunk Group: The Edit Trunk Group page, shown in Figure 71, specifies the language prompts
are played to incoming callers.
To access the Edit Trunk Group page, select Administration > Trunks > Trunk Groups from the
main menu, then click on the name of the desired trunk group.
Figure 71: Language set at Trunk Group level