Installation guide

370 Planning and Installation Guide ShoreTel 14.2
International Planning and Installation Software and Feature Support
A
Software and Feature Support
For information about our worldwide support for software and features, contact a ShoreTel Sales
Partner or refer to the ShoreTel Country Availability Web page at:
http://www.shoretel.com/international/
Language Packs
Language packs determine the language in the following parts of the system:
 Voice prompts (Voice mail, Auto Attendant, system announcements)
 Telephone User Interface (telephone display and ShoreTel Communicator interface)
 Online help for ShoreTel Communicator
Language pack availability affects the behavior of the system in the following areas:
 Site
 Trunk
 Workgroup
 Auto Attendant
 Voice Mail
 User
 ShoreTel Communicator
Language Options
The following pages allow you to program language options:
 Edit Site: The Edit Site page, shown in Figure 69, specifies the language pack used by the Backup
Auto-Attendant (BAA) or by any ShoreTel 400-Series IP phones that do not have a user assigned.
To access the Edit Site page, select Administration > Site from the main menu, then click on the
name of the desired site.
Figure 69: Language set at Site level