Installation guide

CHAPTER
ShoreTel 14.2 Planning and Installation Guide 365
20. Training
ShoreTel QuickStart is a virtual training program that is revolutionizing the way people learn to operate
the ShoreTel system. QuickStart is an innovative, no-hassle approach to preparing system
administrators, operators, and users for their ShoreTel implementation. It contains the following
information:
Overview ................................................................................................................. 366
Recommendations .................................................................................................. 366
Training Materials.................................................................................................... 366
End-User Training ................................................................................................... 366
Operator Training .................................................................................................... 367
Workgroup Training................................................................................................. 367
System Administrator Training ................................................................................ 368