Installation guide

362 Planning and Installation Guide ShoreTel 14.2
Cut-Over Cut-Over of Remaining Devices
19
When all of the trunks have been tested, have the telephone company’s tester open the trunk group,
and allow the callers to use the new trunks.
Cut-Over of Remaining Devices
Use the following checklist to test each new end-user device that is being installed.
Cut-Over Coverage
It is recommended that the cut-over team arrive on site before the beginning of the next business day
after cut-over, to answer questions from end-users as they begin to use the ShoreTel system.
Table 80: Remaining Devices Cutover List
Description Completed
Place an internal call from the new device.
Place an external call from the new device.
If applicable, place a DID call.
If the device is for a user with voice mail, leave a welcome message.
Leave a user guide on the user’s desk. This provides information about the
ShoreTel system’s commonly used features as well as general system
information.