Installation guide

360 Planning and Installation Guide ShoreTel 14.2
Cut-Over Cut-Over Requirements
19
Cut-Over Requirements
As cut-over approaches, you should review and confirm your plan, assemble the cut-over tools, and
line up resources to support the cut-over.
Cut-Over Worksheet
The cut-over worksheet is used by the installer during the cut-over to move all end-users from the old
system to the new. It is extremely important that the cut-over worksheet be prepared before the cut-
over begins. You can use the cut-over worksheet at the end of this chapter to document all new and
existing connections. A soft copy of this form is available in a planning and installation workbook from
ShoreTel. Make copies as necessary.
New Trunks
New trunks should be installed before cut-over. This allows time for them to be terminated, configured,
and tested with the ShoreTel system.
Cut-Over Coverage
There are two aspects to cut-over coverage:
 The team involved with planning the ShoreTel system must be on site before, during, and after cut-
over.
 Appropriate coverage must be scheduled to monitor the newly installed ShoreTel system for errors
and last-minute configuration changes, and to help end-users with any questions they might have.
ShoreTel recommends that you have support personnel on site before the first users arrive, to
ensure that the system is functional and that telephone calls are processed properly.
Cut-Over Implementation
Once planning is completed, it is time to bring the ShoreTel system into service. Use the checklists in
this section to implement the cut-over, starting with the top-level checklist below.
Table 77: Cutover Implementation Checklist
Description Completed
Complete the tasks listed on the basic cut-over checklist.
Cut-over and test all trunks.
Cut-over and test the remaining devices (telephone, fax
machines, modems, and so on).
Confirm the cut-over coverage.