Installation guide

352 Planning and Installation Guide ShoreTel 14.2

Legacy Integration Configuring ShoreTel Voice Mail Integration Using SMDI

8. Click the Save button to store your changes.

Configuring the Serial Connection

The ShoreTel voice mail system will only support one serial link per application server. To support

another legacy PBX, you will need another ShoreTel distributed application server. A serial cable, such

as a null modem, should be used to connect the legacy PBX to one of the COM ports of the ShoreTel

server. Note that the ShoreTel system will extract the serial port settings, such as baud rate and parity

bit values, from the Windows COM port settings. These settings can be verified by following the

procedure below:

1. Right-click My Computer.

2. Select Manage.

3. Select Device Manager.

4. Left-click on Ports (COM & LPT).

5. Right-click Communications Port (COM1) and select Properties.

6. Left-click on the Port Settings tab.

7. Verify that the settings match those suggested by the documentation that came with your legacy

PBX device.

PBX

PBX link

A PBXLink device may be needed to provide SMDI services for a legacy PBX that does not offer

support for SMDI. The PBXLink devices, manufactured by CTL, provide integration services to allow

certain digital PBXs to interface seamlessly with a Voice Messaging System. The PBXLink connects to

the PBX using a digital telephone line and to the Voice Messaging System using an RS-232 link. The

PBXLink uses information appearing on the emulated digital set to determine the original source and

Table 75: Supported PBXs

Manufacturer Model

Nortel Meridian 1

Nortel Norstar

Avaya System 75/85

Definity

Mitel SX50

SX200

SX2000

Siemens 300S

NEC NEAX