Installation guide

348 Planning and Installation Guide ShoreTel 14.2

Legacy Integration Configuring ShoreTel Voice Mail Integration Using SMDI

Figure 65: Creating a trunk line

5. In the Number field, enter the Logical Terminal Number (LTN). This value can range from 1 to

9999. For many systems the extension number of the port is used.

The LTN identifies the port the PBX will use to send the call to the ShoreTel voice mail system. It is

very important that the LTN match what the PBX will send. You must check with your PBX vendor

to determine what will be sent.

6. Click the Save button to store your changes.

Configuring the ShoreTel Server for SMDI

After creating the trunk lines, you will configure the ShoreTel voice mail server. Configuration involves

setting up the various SMDI parameters:

1. With ShoreTel Director still open, click on the Application Servers link.

2. Click on the name of the server — Headquarters or Remote — that will be acting as the voice mail

server for the legacy PBX.

3. In the Simplified Message Desk Interface section of the Application Servers window, click the

drop-down menu and select ShoreTel Voice Mail. A new set of fields and menus related to SMDI

appear.