Installation guide

320 Planning and Installation Guide ShoreTel 14.2
ShoreTel Integration with External Applications CSV File Properties
17
Source and Version variable declarations must conform to the following rules:
 Syntax for the Source variable is Source=sourcetext.
 Syntax for the Version variable is Version=versionname.
The Source and Version variables are optional.
File Information Record Example 1:
“Source=Lotus”,”Version=2.0”
File Information Record Example 2:
Source=Lotus, Version=2.0
Contact Header Record
The Contact Header Record is mandatory and lists the names of the heading files in the Viewer
Directory. The Contact Header Record is located immediately after the File Information Record. If the
file does not contain a File Information Record, the Contact Header Record is the first record in the file.
Although field names correspond to Directory Viewer heading names, the field names are not always
identical to the heading.
Valid field names for CSV import files are Contact ID, First name, Middle name, Last name, Company,
Department, Business Phone, Business Phone 2, Home Phone, Home Phone 2, Mobile Phone, Pager,
Business Fax, Email Address, Email2 Address, Email3 Address, IM Address, Categories.
Contact Header Record Example:
“Contact ID”,”First Name”,”Last Name”, “Business Phone”
Table 70: Contact Header Record Field Names
Field Name Definition
Contact ID This field uniquely identifies the contact record within the file. The Contact ID
is a string with a maximum of 126 characters. ShoreTel Communicator does
not display this field. All contact records require a Contact ID. If multiple
contact records contain identical Contact IDs, the last such contact in the list
is imported into ShoreTel Communicator and all other contacts with the same
ID are ignored. ShoreTel Communicator does not display the contents of this
field.
First Name Directory Viewer displays contents under the First Name column.
Middle Name Directory Viewer displays contents under the Middle Name column.
Last Name Directory Viewer displays contents under the Last Name column.
Company Directory Viewer displays contents under the Company column.
Department Directory Viewer displays contents under the Department column.
Business Phone Directory Viewer displays contents under the Business column.
Business Phone 2 Directory Viewer displays contents under the Business 2 column.
Home Phone Directory Viewer displays contents under the Home column.