Installation guide

310 Planning and Installation Guide ShoreTel 14.2
ShoreTel Integration with External Applications Prerequisites
17
To limit exposure, contacts imported from the Public Folder on a Microsoft Exchange Server and
uploaded into the ShoreTel System Directory can be deleted from the System Directory using ShoreTel
Director. See the ShoreTel System Administration Guide for information on using ShoreTel Director to
manage the System Directory, including adding and deleting records.
Contacts in the Public Folder can be imported and uploaded at any time, but it is usually best to run the
batch utility during off-peak system hours.
You can also import and upload contacts by using the Windows Task Scheduler. For more information,
see Using the Windows Task Scheduler to Upload Public Contacts on page 316.
Prerequisites
To upload public contacts, you system must comply with the following prerequisites:
 Your system must be running Microsoft Exchange Server 2007 or 2010.
 Your Microsoft Exchange Server must contain Public Folders.
 You must be familiar with Exchange server concepts and terminology and be proficient at
managing an Exchange server. This document is not a tutorial on Exchange servers. For complete
information on installing, configuring, and managing Exchange servers, see the Microsoft web site
(http://www.microsoft.com/exchange).
 You must have System Administrator permissions to perform the following tasks:
 Read Public Contacts from a Microsoft Exchange Server.
 Edit the Import Contacts Configuration file.
 Run the Public Contacts Windows Batch file.
Editing the Import Contacts Configuration File
To edit the import contacts configuration file on the Headquarters server, follow this procedure:
1. Open a Command Prompt window (on your Headquarters server).
2. CD to the location of the Import Contacts Configuration file.
On 32-bit systems:
Note
Contacts that you delete from the System Directory by using Director are deleted only from the
System Directory; they are not deleted from the Public Folder on a Microsoft Exchange Server.
Note
To perform this procedure, you must have system administrator permissions.