Installation guide

User Licensing Desktop Installation
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ShoreTel 14.2 Planning and Installation Guide 305
These new choices allow users to request a phone extension license without having to purchase a
mailbox at the same time. This additional flexibility may be helpful in situations where a fax machine, a
modem, or a lobby phone is desired and a mailbox for voice mail was not needed. Similarly, users can
purchase a mailbox without having to purchase a phone extension.
Earlier releases of the ShoreTel product offered Single Site and Multi-Site Enterprise license keys. In
this release, the Single Site key is no longer available. For existing users, the Single Site key can still
be used and will be renamed as a “Single Site Extension and Mailbox” license. Previous Multi-Site
Enterprise keys become “Extension and Mailbox” licenses.
Purchasing User Licenses
Each user must be configured with one of those three license types. A license must be purchased for
each user, based upon the needs of that user. To see if an installation is in compliance with the number
of licenses purchased, all Extension-Only, Mailbox-Only, and Mailbox-and-Extension users are
counted and compared against the sum of the licenses purchased.
 Extension and mailbox: Purchase of this license entitles the user to be assigned to both a physical
extension and a ShoreTel mailbox.
 Extension-only: Purchase of this license entitles the user to be assigned to a physical extension,
either via explicit assignment or via Extension Assignment.
 Mailbox-only: Purchase of this license allows the user to be assigned to a ShoreTel voice mail-box.
Language Licenses
ShoreTel supports multiple languages in addition to US English (which will remain the default language
for new installations). One or more languages can be running at a site by purchasing a language
license.
If only one language is needed at a single site, there is no need to purchase a language license.
For instructions on configuring the User Licenses or Language Licenses via Director, please refer to
the ShoreTel System Administration Guide.
License Control
License Control adds enforcement and branding to the ShoreTel product and provides tighter
enforcement (via MAC address-based node locking) on existing licensing. When an existing ShoreTel
system is upgraded to the current software release, an enforcement scheme requires entry of a
system key.
When launching ShoreTel Director, you are asked to enter either a Small Business Edition (SBE) or
Enterprise Edition (EE) key (see below for details on the differences between these two). You can
request a key online via Director. If an invalid key is entered or if the field is left empty, you will be
allowed to log into the system for 45 days.
If no action is taken within the 45-day grace period, ShoreTel Director will be locked and you will be
unable to make any configuration changes to the system (although the phones will continue to work).