Installation guide

Voice Mail Integration Desktop Installation
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ShoreTel 14.2 Planning and Installation Guide 301
2. Click Configure ShoreTel System.
The ShoreTel System dialog box appears.
3. Click the Outlook tab.
4. Click Install.
In some cases, a warning appears requesting that you close running applications before
continuing. Close the applications as requested.
Activating the Integration of Voice Mail with Microsoft Outlook
After a user has the ShoreTel Communicator application, an activation step is still necessary within
ShoreTel Communicator. The steps in this section contain information that administrators give to users,
or the users can find this information in one of the Communicator guides, such as ShoreTel
Communicator for Windows User Guide.
No application program except ShoreTel Communicator should be running on a user’s computer
before the user begins the following steps:
1. Navigate to the Options and Preferences window (for example, through Tools > Options at the
top of the Communicator interface).
2. Click Outlook. in the command navigation panel on the left side of this window.
3. Click the Install button to the right Voice Mail.
Memorized Phone Number Management
ShoreTel Communicator Quick Dial has an option for importing Outlook contacts.
Setting the option under Memorized Phone Number Management
1. In the Memorized Phone Number Management section, click Read phone numbers from
Outlook on startup option.
2. If you want to exclude FAX numbers from the search, click Don't include FAX numbers.
3. If you want Outlook Contact to appear when you have an incoming call, click Pop Outlook
contacts on incoming call.
4. Click More Options to select which Outlook contacts to import. The MAPI Import Options dialog
box appears.
Note
If one or more applications are running when the administrator clicks Install, a request appears that
tells the system administrator to all close running applications before continuing with the installation. If
any application is running during the installation, the user must restart Outlook to make the changes
apply.