Installation guide

300 Planning and Installation Guide ShoreTel 14.2

Desktop Installation Installing Outlook Integration

If you have Microsoft Outlook installed on your computer, ShoreTel Communicator will offer to install

Outlook integrated voice mail. Click Yes to have your voice mail delivered to your Microsoft Outlook

Inbox. You will also be prompted to configure AutoStart.

At this point you have completed the most typical steps associated with installing the ShoreTel

Communicator application. Additional procedures are described in the following sections.

Installing Outlook Integration

You can integrate Outlook to ShoreTel Communicator in three areas: voice mail, call handling, and

memorized phone number management. You can install these integrated components from the

Outlook tab of the ShoreTel System dialog box.

Voice Mail Integration

After you have installed voice mail integration, you have the option to:

 Use Outlook as the default voice mail client

 Attach voice mail to messages when moved

 Delete voice mail from messages when moved

Attach Voice Mail to Message when Moved

Check this option for your voice mail message to be saved in your Outlook folders for archival

purposes. If you move a message to an Outlook folder when this option is in effect (and the Delete

Voice Mail from Message when Moved option, described below, is not selected), a copy of the

message is still stored on the voice mail server. If you delete the message in the voice mail interface,

the Outlook copy is still available.

If you move a message without this option in effect and delete the message in the voice mail interface,

the message information is still in Outlook, but the message itself is unavailable.

Delete Voice Mail from Message when Moved

Check this option to delete your voice mail messages from the ShoreTel System if you move a voice

mail message to an Outlook folder. This is used to store messages in Outlook and free your voice

mailbox for more messages.

Installing voice mail integration

1. In the ShoreTel Communicator tool bar, click the ShoreTel icon.

A shortcut menu appears.

Note

When using Vista or Windows 7, users who do not have local administrative rights will not be able to

install Communicator for Windows or Outlook voice Mail/Calendar Integration.