Installation guide

292 Planning and Installation Guide ShoreTel 14.2

Desktop Installation Installation in a Large Deployment that Uses Active Directory

.NET Installation

Communicator requires the installation of version 4.0 (or higher) of .NET Framework. The

Communicator installer automatically downloads the correct .NET Framework version if it is not

present during the upgrade or install. Users are then prompted to accept the End User License

Agreement from Microsoft to proceed with the .NET installation. Internet connectivity is required during

the installation process.

64-bit Platform Support

ShoreTel Communicator for Windows supports Windows 2008 R2 running Windows Terminal Server,

64-bit. To install ShoreTel Communicator for Windows on 64-bit Windows 2008 Terminal Server:

1. Install .Net Framework for 64-bit Windows machines – Version 4.0 or higher.

2. Install ShoreTel Communicator for Windows by using the installation wizard.

Installing ShoreTel Communicator for Windows on a 64-bit platform places files in the following folders:

 The default location is C:\Program Files (x86)

 The location of 32-bit client dll files is C:\Windows\SysWow64

Installation in a Large Deployment that Uses Active Directory

Some unique requirements exist for the installation of ShoreTel Communicator in a large deployment

that uses Active Directory. This section outlines both the manual and the automated installation of

ShoreTel Communicator in a large site with Active Directory. The decision for how to proceed depends

on the following key factors:

 Whether manual (local) or remote installation is used.

 Presence on the server of .NET Framework version 4.0 or higher.

 Access to the World Wide Web (if .NET Framework 4.0 is not on the server).

The version of .NET Framework that is used should be the 32-bit version for a 32-bit server or the 64-

bit version for a 64-bit server.

Manual Installation

Manual installation of .NET Framework can be in one of two scenarios. In one scenario, the

Prerequisites folder contains .NET Framework 4.0 (or higher). In the other scenario, .NET Framework

4.0 does not exist at all on the ShoreTel server. If the required version of .NET Framework does not

exist on the system, Web connectivity is required during installation.

Note

.Net Framework is not supplied with the ShoreTel installation software. This software is available

from Internet sources or from your software vendor.