Installation guide

Microsoft Outlook Integration Desktop Requirements
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ShoreTel 14.2 Planning and Installation Guide 287
 Automatic Call Handling with the Microsoft Outlook Calendar requires an optional component of
Microsoft Office called Collaborative Data Objects.
 The Collaboration Data Object must be installed in order for Microsoft Outlook calendar integration
to work.
Integrating with Call Handling
ShoreTel can integrate with Microsoft Outlook 2007, 2010, and 2013 to allow Offline Call Handling
Modes (CHM). Once configured, a user’s CHM will automatically change, based on the user’s
Microsoft Outlook calendar even when Microsoft Outlook is not currently opened.
Microsoft Outlook 2007 Plug-in with Offline Call Handling Modes requires the installation of the
following components on the client system:
 NET Framework 3.5
 Microsoft Outlook 2007 Primary Interop Assemblies
 Visual Studio Tools for Office Runtime 3
Microsoft Outlook 2010 Plug-in with Offline Call Handling Modes requires the installation of the
following components on the client system:
 NET Framework 3.5
 Microsoft Outlook 2010 Primary Interop Assemblies
 Visual Studio Tools for Office Runtime 3
Microsoft Outlook 2013 Plug-in with Offline Call Handling Modes requires the installation of the
following components on the client system:
 NET Framework 3.5
 Microsoft Outlook 2013 Primary Interop Assemblies
 Visual Studio Tools for Office Runtime 3