Installation guide

Software Requirements Desktop Requirements
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ShoreTel 14.2 Planning and Installation Guide 285
Software Requirements
This section discusses the software requirements for installing the ShoreTel Communicator client
software on computers end-users use.
Operating Systems
The following operating systems support ShoreTel Communicator client software:
 Windows Operating Systems

Windows Vista Business, 32-bit, SP2

Windows Vista Enterprise, 32-bit, SP2

Windows Vista Enterprise, 64-bit, SP2

Windows 7 Professional, 32-bit, SP1

Windows 7 Enterprise, 32-bit, SP1

Windows 7 Professional, 64-bit, SP1

Windows 7 Enterprise, 64-bit, SP1

Windows 8 (all versions, including 32 and 64-bit)

Windows 8.1 (all versions, including 32 and 64-bit)

Unicode support (Double Byte Character)
 Apple OS X 10.7.x, 10.8.x
 Windows Server (terminal license server)

Windows 2008 Server, 32-bit, SP2 (Enterprise)

Windows 2008 Server, 64-bit, SP2 (non R2)Standard and Enterprise

Windows 2008 Server, 64-bit, R2
Note
 Presence events refers to the Presence status displayed in the Contacts viewer of ShoreTel
Communicator.
 Please consider that other applications and environments, such as Microsoft Office, could also run
within the same server. The CPU/RAM used must be dimensioned according to ALL applications
running and not only ShoreTel. The above specifications were validated only for the ShoreTel user
count and call load depicted in the table