Installation guide

284 Planning and Installation Guide ShoreTel 14.2
Desktop Requirements Hardware Requirements
15
Communicator with Agent,
Supervisor, Operator
Access (<500 extension
presences)
2 GB 2 GB 2 GB 2 GB 150MB 250MB
All Versions, VGA Video 1 GB 2 GB 2 GB 2 GB 150MB 250MB
All Versions, XGA Video 3 GB 3 GB 2 GB 2 GB 150MB 250MB
Note
1
Disk space requirement is for installation on a system without .NET Framework previously installed.
Otherwise, Communicator requires less than 100 MB hard disk space.
2
ShoreTel Communicator memory requirements are during normal operation. When running other
applications on the PC in addition to Communicator, more memory might be required to maintain
adequate performance.
Table 68: WTS Server Hardware
WTS Version
Max Number of
Users per WTS
Max Presence/
Call Load
1
RAM Memory
required per
client within the
WTS
Minimum Processor
2
W2008, 32-bit, SP2,
Enterprise
50 2400 100 MB Single DualCore E5410
@ 2.33 GHZ / 16GB
RAM
W2008, 64-bit SP2
(non R2) (Standard
and Enterprise)
100 5000 BHCC 200 MB Single QuadCore E5410
@ 2.33 GHZ / 32 GB
RAM
W2008, R2 100 5000 BHCC 150 MB Dual QuadCore E5520
@ 2.26 GHZ / 32 GB
RAM
W2008 R2 with
XenApp-6 Platinum
100 5000 BHCC 175 Dual QuadCore E5520
@ 2.26 GHZ / 32 GB
RAM
Table 67: Hard Disk and Memory Requirements(Continued)
ShoreTel Communicator
Version
Hard Disk Space
1
RAM
2
Available RAM
2
Vista
Win 7,
Win 8,
Win 8.1
Vista
Win 7, Win
8, Win 8.1
Vista
Win 7,
Win 8,
Win 8.1