Installation guide
282 Planning and Installation Guide ShoreTel 14.2
Desktop Requirements Overview
15
Overview
This chapter describes the hardware and software requirements for installing ShoreTel client software,
ShoreTel Communicator for Windows, on desktop and laptop computers. The installation procedures
are covered in Chapter 10, Server Requirements on page 173.
Recommendations
The following recommendations will assist you in planning and installing your desktop computers for
the ShoreTel Communicator applications.
Verify that each computer meets the minimum hardware and software requirements.
Install the Client for the Microsoft Networking component.
Close all applications before installing software.
Users must have local administrative privileges to install the ShoreTel software.
Microsoft Outlook must be configured in Corporate or Workgroup mode for Microsoft Outlook
Integration to function properly. Internet Only mode is not supported.
Users should be informed of which ShoreTel Communicator application they will be using.
During a fresh install or upgrade to the ShoreTel client, Visual Studio Tools for Office (VSTO) pre-
requisites need to be installed first. The VSTO pre-requisites will be installed automatically during
the ShoreTel client installation.
Hardware Requirements
The requirements for running ShoreTel Communicator on the computers of end-users depend on the
version of ShoreTel Communicator Client you want to install and the video call resolution. Table 66
provides information about the processor requirements for different configurations of ShoreTel
Communicator. Table 67 provides information about the minimum memory requirements for different
configurations of ShoreTel Communicator. Table 68 provides information about the requirements for
installing different configurations of ShoreTel Communicator for end-users in a Microsoft Windows
terminal server (WTS) environment.