Installation guide

278 Planning and Installation Guide ShoreTel 14.2
IP Phone Installation On ShoreTel 100-, 200-, 500-, and 600-Series IP Phones
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On ShoreTel 100-, 200-, 500-, and 600-Series IP Phones
1. With the phone on hook, press the MUTE key followed by 4636# (INFO#).
The phone displays the first one or two parameters, depending on the phone model.
2. Press # to advance the display or * to exit.
The phone resumes normal operation after the last parameter has been displayed.
On ShoreTel 400-Series IP Phones
1. With the phone on hook, press the MUTE key followed by 4636# (INFO#).
The Admin Options menu opens.
2. Use the navigation key pad and the selector button to scroll through and open the submenus as
necessary to see the phone’s settings.
For descriptions of the parameters, see the ShoreTel Maintenance Guide.
3. To close the Admin options menu, do one of the following:
 On the IP420, with Exit highlighted press the selector button on the navigation key pad.
 On the IP480, IP480g, and IP485g, press the Exit soft key.
Resetting a ShoreTel IP Phone
You can reset a phone by entering a key sequence on the phone’s key pad.
On ShoreTel 100-, 200-, 500-, and 600-Series IP Phones
1. With the phone on hook, press the MUTE key followed by 73738# (RESET#).
The phone reboots.
2. At the Reset Phone? prompt, press #.
The phone reboots. The reboot process is complete when the phone displays the date and time.
On ShoreTel 400-Series IP Phones
1. With the phone on hook, press the MUTE key followed by 73738# (RESET#).
The phone displays the Reset phone screen.