Installation guide

Upgrading Servers from Windows 2008 R2 64-bit to Windows 2012 64-bit ShoreTel Server Installation
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ShoreTel 14.2 Planning and Installation Guide 237
16. Log in via the local Admin Account.
17. Adjust the NIC so that it has the same static IP and name that it did before.
18. Add the server to the domain (be sure that it is placed in an empty Organizational Unit (OU) with
Block Inheritance). No Group Policies should be applied. If Group Policies do need to be applied,
be sure that they have already been tested against ShoreTel.
19. Turn off User Access Control (UAC).
20. Ensure that all of the Application Server Roles and Web Server Roles are installed.
21. Install the SMTP Role under Features.
22. Set DEP to Windows Programs and Services.
23. Install all of the Windows updates approved to the date specified in the Build Notes for the build on
your system.
24. Disable Windows updates.
25. Disable Internet Explorer Enhanced Security.
26. Disable the pop-up blocker.
27. Copy your old Shoreline Data folder back to the drive where you want to install the software.
28. Install overtop the old Shoreline Data folder the exact same version of the ShoreTel Server
software that was installed before.
29. Copy the following database dumps to the C:\ directory:
CDR
Config
WebBridge
Archive SQL (if your system has an archived database)
30. Import the SQL database dumps by running the following commands:
To import the CDR database dump:
WARNING!
Do not install any Anti-Virus software or Network security software. The ShoreTel Server is a
Telephony Appliance. If you absolutely need Anti-Virus software or Network security software due
to security regulations, use KB16704 to configure this properly.
Note
When installing the ShoreTel server on Windows Server 2012 64-bit, you must launch Setup.exe
using “Run as Administrator.”