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Installation guide

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Upgrading Servers from Windows 2003 32-bit to Windows 2008 R2 32-bit or 64-bit ShoreTel Server Installation
11
ShoreTel 14.2 Planning and Installation Guide 227
7. Confirm that all ShoreTel services have stopped.
8. Reboot.
9. Copy the Shoreline Data folder (excluding the \Database folder) to a safe location and label the
version and build in the folder in which it is located. It is recommended that you copy off the server
to a safe location.
10. Restart the ShoreTel services by running the following command:
C:\Program Files\Shoreline Communications\ShoreWare Server\Scripts\
hq_shoretel-start-svcs.bat
11. Ensure that everything is up and running properly.
12. Reboot.
13. Pull off to a safe location the ShoreTel Director Installation files and any other files that you may
want to keep.
14. After everything is off the server, reboot and boot from the Windows 2008 (32-bit) CD-ROM.
15. Format the hard drive and install Windows 2008 (32-bit).
16. Log in via the local Admin Account.
17. Adjust the NIC so that it has the same static IP and name that it did before.
18. Add the server to the domain (be sure that it is placed in an empty Organizational Unit (OU) with
Block Inheritance). No Group Policies should be applied. If Group Policies do need to be applied,
be sure that they have already been tested against ShoreTel.
19. Turn off User Access Control (UAC).
20. Ensure that all of the Application Server Roles and Web Server Roles are installed (see Microsoft
Windows Server 2008 Configuration on page 189).
21. Install the SMTP Role under Features (see Microsoft Windows Server 2008 Configuration on page
189).
22. Set DEP to Windows Programs and Services.
23. Install all of the Windows updates approved to the date specified in the Build Notes for the build on
your system.
24. Disable Windows updates.
25. Disable Internet Explorer Enhanced Security.
WARNING!
Do not install any Anti-Virus software or Network security software. The ShoreTel Server is a
Telephony Appliance. If you absolutely need Anti-Virus software or Network security software due
to security regulations, use KB16704 to configure this properly.