Installation guide
Upgrade Scenarios ShoreTel Server Installation
11
ShoreTel 14.2 Planning and Installation Guide 223
5. If the Distributed Database was enabled on ShoreTel 11.x, enable it again on all distributed servers
on ShoreTel 14.
Upgrading ShoreTel 12.x on Windows 2003 to ShoreTel 14 on Windows
2012
Perform the procedure below to upgrade your system from ShoreTel release 12.x on Windows server
2003 to ShoreTel release 14 on Windows server 2012:
1. Perform the steps in Upgrading Servers from Windows 2003 32-bit to Windows 2008 R2 32-bit or
64-bit on page 225.
2. Upgrade ShoreTel 12.x to ShoreTel 14.
3. If your current server is 64-bit, restore the Shoreline Data/Shoreware registry folder on ShoreTel
14.
4. If your current server is not 64-bit, manually copy to ShoreTel 14 the registry entries modified
specifically for your system.
5. Perform the steps in Upgrading Servers from Windows 2008 R2 32-bit to Windows 2012 64-bit on
page 231, or Upgrading Servers from Windows 2008 R2 64-bit to Windows 2012 64-bit on page
235.
6. If the Distributed Database was enabled on ShoreTel 12.x, enable it again on all distributed
servers on ShoreTel 14.
Upgrading ShoreTel 12.x/13.x on Windows 2008 to ShoreTel 14 on
Windows 2012
Perform the procedure below to upgrade your system from ShoreTel release 12.x/13.x on Windows
server 2008 to ShoreTel release 14 on Windows server 2012:
1. If the Distributed Database was enabled on ShoreTel 12.x/13.x, enable it again on all distributed
servers on ShoreTel 14.
2. Upgrade ShoreTel 12.x/13.x to ShoreTel 14.
3. Perform the steps in Upgrading Servers from Windows 2008 R2 32-bit to Windows 2012 64-bit on
page 231, or Upgrading Servers from Windows 2008 R2 64-bit to Windows 2012 64-bit on page
235.
4. If the Distributed Database was enabled on ShoreTel 12.x/13.x, enable it again on all distributed
servers on ShoreTel 14.
Upgrading ShoreTel 14 on Windows 2008 to ShoreTel 14 on Windows
2012
Perform the procedure below to upgrade your system from ShoreTel release 14 on Windows server
2008 to ShoreTel release 14 on Windows server 2012: