Installation guide

222 Planning and Installation Guide ShoreTel 14.2
ShoreTel Server Installation Server Operating System
11
Server Operating System
This section describes how to upgrade the server operating system. It begins with a summary of the
scenarios for upgrading the server from ShoreTel release 11.x through ShoreTel 14.
This section includes the following topics:
 Upgrade Scenarios on page 222
 Preparing to Upgrade from Windows 2003 32-bit to Windows 2008 R2 64-bit on page 224
 Upgrading the Uboot Version on page 224
 Upgrading Servers from Windows 2003 32-bit to Windows 2008 R2 32-bit or 64-bit on page 225
 Upgrading Servers from Windows 2008 32-bit to Windows 2008 R2 64-bit on page 229
 Upgrading Servers from Windows 2003 32-bit to Windows 2012 64-bit on page 229
 Preparing to Upgrade from Windows 2008 R2 32-bit or 64-bit to Windows 2012 64-bit on page 230
 Upgrading the Uboot Version on page 230
 Upgrading Servers from Windows 2008 R2 32-bit to Windows 2012 64-bit on page 231
 Upgrading Servers from Windows 2008 R2 64-bit to Windows 2012 64-bit on page 235
 Upgrading the System to New Hardware (Same OS) on page 238
Upgrade Scenarios
This section summarizes the scenarios for upgrading the ShoreTel server from release 11.x through
release 14.
Upgrading ShoreTel 11.x on Windows 2003 to ShoreTel 14 on Windows
2012
Perform the procedure below to upgrade your system from ShoreTel release 11.x on Windows server
2003 to ShoreTel release 14 on Windows server 2012:
1. Perform the steps in Upgrading Servers from Windows 2003 32-bit to Windows 2008 R2 32-bit or
64-bit on page 225.
2. Upgrade ShoreTel 11.x to ShoreTel 13.x.
3. Upgrade ShoreTel 13.x to ShoreTel 14.
4. Perform the steps in Upgrading Servers from Windows 2008 R2 32-bit to Windows 2012 64-bit on
page 231, or Upgrading Servers from Windows 2008 R2 64-bit to Windows 2012 64-bit on page
235.