Installation guide

220 Planning and Installation Guide ShoreTel 14.2
ShoreTel Server Installation Installing the Software from the Web
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5. When the installation completes, click Finish. A dialog box appears, prompting you to restart the
server.
6. Click Yes.
After the server restarts, all the necessary software restarts automatically. It typically takes about
30 to 60 seconds after the operating system is up and running for the Microsoft Internet
Information Services (IIS) and ShoreTel voice services to be running.
Installing the Software from the Web
1. Start the Web browser.
2. In the URL field enter support.shoretel.com. The ShoreTel Support page appears.
3. Under By Release, click 1. The Customers and Partners login page appears.
4. Enter your login information, and then click Sign In. The 1 page appears.
5. Under Downloads, click the current version of ShoreTel Remote server to download the remote
server software.
6. Navigate to the file on your computer and double-click to launch the installer. The ShoreTel
Intelligent Phone Systems splash screen appears.
7. Click Install ShoreTel Remote Server.
The ShoreTel Server InstallShield Wizard appears. The installation wizard checks for any
compatibility issues.
8. Follow the instructions in the wizard to install the server software.
The wizard prompts you to enter the IP address for the Headquarters server. Make sure that the IP
address for the remote server does not conflict with the IP address for the Headquarters server.
9. When the installation completes, click Finish. A dialog box appears, prompting you to restart the
server.
10. Click Yes.
After the server restarts, all the necessary software restarts automatically. It typically takes about
30 to 60 seconds after the operating system is up and running for the Microsoft Internet
Information Services (IIS) and ShoreTel voice services to be running.
Note
During installation, the installer pauses and prompts you to install Microsoft .NET Framework 4,
which is required for the current software release. The installer downloads .NET Framework 4
from the Microsoft site, so you will need an Internet connection to complete the installation.
Note
You must address all compatibility issues before continuing with the installation.