Installation guide

CHAPTER
ShoreTel 14.2 Planning and Installation Guide 201
11. ShoreTel Server Installation
This chapter describes installation procedures for main and distributed ShoreTel headquarters servers
and distributed servers. The topics discussed in this chapter include:
Checking Server Compatibility ................................................................................ 203
Running the Compatibility Checker .................................................................. 203
Headquarters Server Software................................................................................ 204
Upgrade Paths for the Headquarters Server Software..................................... 205
Before You Upgrade the Headquarters Server Software.................................. 205
Backing up a ShoreTel Server .......................................................................... 205
Upgrading the Headquarters Server Software.................................................. 210
Installing the Headquarters Server Software.................................................... 211
Registering the Headquarters Server Software................................................ 213
Installing License Keys ..................................................................................... 216
Obtaining Licenses ........................................................................................... 217
Installing the Diagnostics & Monitoring Service on a Remote Server............... 217
Distributed Voice Server Software .......................................................................... 218
Upgrading the DVS Software............................................................................ 219
Installing the DVS Software.............................................................................. 219
Installing the Software from the Web................................................................ 220
Upgrading the DVS Software to Windows Server 2012 64-bit Standard or
Datacenter Edition ............................................................................................ 221
Verifying the Installation .......................................................................................... 221
Server Operating System........................................................................................ 222
Upgrade Scenarios........................................................................................... 222
Preparing to Upgrade from Windows 2003 32-bit to Windows 2008 R2 64-bit 224