Installation guide

198 Planning and Installation Guide ShoreTel 14.2
Server Requirements Additional Considerations
10
Access to the Distributed Server Maintenance Page
If you are using Microsoft Internet Explorer and the distributed server is configured with an IP address
rather than a server name, you must enable session cookies on your client computer to access the
Distributed Server Maintenance Page. To enable session cookies:
1. Launch Internet Explorer.
2. Click Tools > Internet Options. The Internet Options dialog box appears.
3. Click the Privacy tab then the Advanced button. The Advanced Privacy Settings dialog box
appears.
4. Check the Override automatic cookies check box.
5. Select Always allow session cookies.
6. Click OK to save the change.
Microsoft Updates on the Server
When releasing a new build, ShoreTel publishes build notes listing the Microsoft patches that are
certified against the build. ShoreTel also highlights software changes required by the Microsoft
patches. No additional Microsoft updates should be applied to your ShoreWare server between
ShoreTel builds. If you install Microsoft updates between ShoreTel builds, they may have an adverse
effect on your telephone system.
Virus Protection on the Main and Distributed Servers
ShoreTel allows the use of industry-standard virus protection software on the main and distributed
servers.
ShoreTel Anti-Virus Folder Exclusions
The following folders and sub folders MUST be excluded from Virus checker software or disk backup/
restore software:
 Communicator Client
 32-Bit:
Drive:\Program Files\Shoreline Communications
Drive:\Documents and Settings\%User%\Application Data\Shoreware Client\
 64-Bit:
Drive:\Program Files (x86)\Shoreline Communications
Drive:\Users\%User%\AppData\Roaming\ShoreWare Client
 Contact Center Agent Toolbar
 32-Bit:
Drive:\Documents and Settings\%User%\Application Data\ShoreTel Contact Center