Installation guide

186 Planning and Installation Guide ShoreTel 14.2
Server Requirements Hardware Requirements for Hyper-V Installation
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Hardware Requirements for Hyper-V Installation
Intel and AMD CPUs that meet the Hyper-V 3.0 CPU requirements include the following types:
 Intel Virtualization Technology (Intel VT) or AMD Virtualization (AMD-V) technology.
 Hardware-enforced Data Execution Prevention (DEP) must be available and enabled. Specifically,
enable Intel XD bit (execute disable bit) or AMD NX bit (no execute bit).
Operating System Requirements for Hyper-V
 ShoreTel supports Hyper-V on Microsoft Windows Server 2012 with Hyper-V role installed,
Standard and Datacenter Editions.
Software Requirements for Hyper-V
 ShoreTell supports Hyper-V version 3.0.
Deploying ShoreTel Servers Under Hyper-V
For details on how to deploy ShoreTel servers under Hyper-V, see the ShoreTel Application Note AN-
14008, “Deploying ShoreTel Servers under Microsoft Hyper-V 3.0,” in the Technical Knowledge Base
on the ShoreTel Partners support site: http://support.shoretel.com/.
Double-Take Availability Software for Failover
For system failover in the current release, ShoreTel supports Double-Take Availability software version
5.3 only. This section describes how ShoreTel supports the upgrade of different releases of Double-
Take Availability software for the current release.
 If upgrading the system to the current version of ShoreTel, you can directly upgrade Double-Take
Availability version 5.1 or later to Double-Take Availability version 5.3.
 If the system currently is using Double-Take Availability version 5.0 or earlier:
a. Uninstall the Double-Take Availability software after you finish installing the current version of
ShoreTel.
b. Install Double-Take Availability version 5.3.
Double-Take Availability Software on Windows Server 2012
ShoreTel supports Double-Take Availability software version 6.0 on Windows Server 2012 Standard
and Datacenter editions.