Installation guide

SBE and SBE 100 Operating System Requirements Server Requirements
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ShoreTel 14.2 Planning and Installation Guide 183
 Busy hour call completion has a limit of 1000.
 The SBE supports Web Reports because these reports run on the Headquarters server.
SBE and SBE 100 Operating System Requirements
For SBE and SBE 100, ShoreTel supports the operating systems listed below.
OS Requirements for Servers Shipped by ShoreTel
 Windows Server 2003, Embedded Telecom Edition
 Windows Server 2008 R2, 64-bit, SPx, Embedded Telecom Edition
OS Requirements for Servers Shipped by End-Customer
 Windows Server 2008, 32-bit, SP2 (Standard, Enterprise) - SBE only, not supported with SBE 100
 Windows Server 2008 R2, 64-bit, SP1 (Standard, Enterprise)
Requirements for VMware Environments
This section provides information necessary to install the ShoreTel system software on servers running
VMware.
ShoreTel only supports the core telephony platform in VMware. Other professional services
applications are not supported on the ShoreTel virtual servers.
ShoreTel Capacity in VMWare Environments
Table 36 provides information about ShoreTel capacities when installed on servers running VMware.
Table 36: VMware Capacity
Size
Maximum Users per
DVS Server
Maximum DVS per Server
BHCC
Reports run outside
business hours
Maximum BHCC per Server
Reports run during business hours
SBE 50 500 Not Recommended
Small 500 5,000 1000
Medium 2,500 25,000 5,000
Large 10,000 50,000 10,000