Installation guide

182 Planning and Installation Guide ShoreTel 14.2
Server Requirements SBE 100 Requirements
10
 Processor: Intel Celeron E3400, DualCore 2.6 Ghz, 800FSB
 Memory: 4.0GB, DDR3
 Hard Drive: 500GB, SATA
 Rack-Mountable (1U) Form-factor
 Windows 2008 R2 Embedded OS
ShoreTel SBE 100 Option without the ShoreTel Server
For customers who buy their own server, the server must meet or exceed the specifications of the
server shipped by ShoreTel specified above. For customer-provided servers, Microsoft Windows
Server 2008 Standard or Enterprise edition is supported.
Using a ShoreTel SBE 100 Server in the Enterprise Setup
If an SBE 100 customer gains more than 100 phone users, an upgrade from a ShoreTel SBE 100 to
the ShoreTel Enterprise edition is mandatory. When upgrading from the SBE 100 to the Enterprise
Edition, the customer can use the server shipped with the SBE 100 (the ShoreTel UC Server 20) in the
Enterprise system as either a Headquarters server or a DVS server.
Option1: Using a ShoreTel UC Server 20 as a Headquarters server
With this configuration, the number of users in the system cannot exceed 200. Other restrictions
include:
 Simultaneous media paths have a limit of 25 (media paths provide access for voice mail,
workgroups, or auto-attendant).
 Busy hour call completion has a limit of 1000.
 The SBE 100 does not support Web Reports.
Option 2: Using a ShoreTel UC Server 20 as a Distributed Voice Server (DVS)
With this configuration, the number of users in the system cannot exceed 500, and the maximum
number of users on the DVS cannot exceed 200. Other characteristics include:
 Simultaneous media paths have a limit of 25 (media paths provide access for voice mail,
workgroups, or auto-attendant).
Note
The ShoreTel server that is shipped with SBE 100 (ShoreTel UC Server 20) is usually appropriate
for up to 100 users. However, some customers might have plans to grow fast (for example, to
more than 100 users) by buying an SBE/SBE 100 upgrade to the Enterprise license. Also, some
customers might plan for more expensive uses of the ShoreTel SBE 100 system, such as paging
to multiple phones, using more than 25 workgroups simultaneously, or running Web Reports.
These customers should consider buying their own server that has, at a minimum, the hardware
parameters of the ShoreTel Small Enterprise Server specified inTable 32.