Installation guide

166 Planning and Installation Guide ShoreTel 14.2
Telephone Planning and Ordering ShoreTel IP Phones
9
ShoreTel IP Phones
Table 29 on page 166 provides information about ShoreTel IP phones. For complete details about
each model, see http://www.shoretel.com/products/ip_phones and
http://media.shoretel.com/documents/IP+Phones+specs.pdf.
The ShoreTel IP Phone BB24 (“button box”) is a unit that plugs into supported phone models to add 24
extension buttons.
Table 29: ShoreTel IP Phone Models
Phone Model User or Purpose Features
IP 930D Roaming employees such as floor
managers, filing clerks, and security
guards
Cordless (DECT technology), 3 lines
IP 655 Executives, advanced
professionals, remote workers,
conference rooms
12 lines, large color touch screen, integrated VPN
client, Gigabit Ethernet
Enhanced directory and call history applications,
with real-time telephony presence information and
visual voicemail
IP 565g Executives, advanced
professionals, remote workers
6 lines, integrated VPN client, Gigabit Ethernet,
Bluetooth
IP 560g Operators, contact center agents,
assistants, receptionists, advanced
professionals, remote workers
6 lines, integrated VPN client, Gigabit Ethernet
IP 485g Executives, advanced professionals 8 lines, large color screen, SIP, Gigabit Ethernet,
USB port, visual voicemail, enhanced directory and
call history applications, real-time telephony
presence information
IP 480g Operators, contact center agents,
assistants, receptionists, advanced
professionals
8 lines, large black and white screen, SIP, Gigabit
Ethernet, visual voicemail, enhanced directory and
call history applications, real-time telephony
presence information
IP 480 Professionals, contact center agents 8 lines, large black and white screen, SIP, visual
voicemail, enhanced directory and call history
applications, real-time telephony presence
information
IP 420 Contact center agents, lobbies,
break rooms, classrooms
2 lines, SIP
IP 530 Professionals 3 lines, InstaDial™ functionality
IP 265 Operators, contact center agents,
assistants, receptionists, advanced
professionals
6 lines, color screen