Installation guide
CHAPTER
ShoreTel 14.2 Planning and Installation Guide 163
9.
Telephone Planning and
Ordering
This chapter provides information about the types of telephones supported by the ShoreTel system
and what to consider when planning phones for your system. The topics discussed include:
Recommendations .................................................................................................. 164
Considerations for Selecting Phones ...................................................................... 164
Operators and Call Center Agents.................................................................... 164
Administrative Assistants and Receptionists .................................................... 164
Executives and Professionals........................................................................... 165
Roaming Workers............................................................................................. 165
General Users .................................................................................................. 165
Conference Rooms........................................................................................... 165
Lobby Phones................................................................................................... 165
Teleworkers ...................................................................................................... 165
ShoreTel IP Phones ................................................................................................ 166
Planning Considerations for ShoreTel IP Phones ................................................... 167
Analog Phone Requirements .................................................................................. 168
Caller ID Standard Support for Analog Phones ................................................ 169
Fax Machines and Modems.................................................................................... 171
Fax Machines ................................................................................................... 171
Modems............................................................................................................ 172