Installation guide

16 Planning and Installation Guide ShoreTel 14.2
Preface Software Documentation
This guide provides information on how to plan the implementation of the ShoreTel system, as well as
how to install the necessary hardware, data communications, and telecommunications elements. The
ShoreTel Planning and Installation Guide can be used in conjunction with the ShoreCare
®
project
management tool.
Software Documentation
The ShoreTel System Administration Guide provides detailed reference information (both task-based
and screen-by-screen) on how to administer and maintain the ShoreTel system using ShoreTel
Director.
If you are installing one or more ShoreTel Service Appliances, refer to the Conferencing and Instant
Messaging Planning and Installation Guide for complete installation and configuration information.
Both guides can be found in the documentation folder on the ShoreTel Server USB flash drive.
Hardware Documentation
The following hardware installation documents are packaged with their associated ShoreTel voice
switch, Service Appliance 100 and Service Appliance 400, or ShoreTel IP phone:
 ShoreGear Voice Switch Quick Install Guide
 ShoreTel Conferencing and Instant Messaging Planning and Installation Guide
 ShoreTel IP Phone Quick Install Guide
User Documentation
End-user documentation is installed during the ShoreTel Communicator installation. It is available
through the Help > Contents and Index menu within the ShoreTel Communicator or through the
Telephone.
Release Notes
The release notes listed below provide information about new releases and new features as well as
installation and upgrade information. They can be found in the documentation folder on the associated
ShoreTel USB flash drive and can also be accessed from ShoreTel Director.
 ShoreTel Server Release Notes
 ShoreTel Client Release Notes
Online Knowledge Base
To access additional information about the current release or to resolve issues with the ShoreTel
system, you can use the ShoreTel online knowledge base. This password-protected, online database
is accessible to authorized contacts through the ShoreTel web site at www.ShoreTel.com.