Installation guide

142 Planning and Installation Guide ShoreTel 14.2
Planning Applications and Services Using a Fax Server
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Figure 26: Creating a user account for the fax server
6. Enter information for each of the fields as shown below for each field:
 License Type — Extension-Only
 User Group — You must create a User Group appropriately configured for a fax server. The
User Group should have the Class of Service for Call Permissions set to No Restrictions to
transfer inbound and outbound faxes.
 Home Port — Select the Ports radio button and then use the drop-down menu to select the
switch where the fax server will be connected.
 Accept Broadcast Messages — Should appear grayed-out or be deselected because the port
will not be assigned a mailbox.
 Include in System Dial By Name Directory — Check box may be selected if you want callers to
be able to locate the fax number using the Dial by Name feature.
 Fax Support — This Extension is Connected to a Fax Server radio button must be selected.
7. Click the Save button to store your changes.
8. Click the Personal Options tab and enter 1 in Current call stack size.
9. Click Save to store your changes.
Next, configure the call handling mode for each of the user accounts associated with a port
connected to the fax server.