Installation guide

Time Stamps Planning Applications and Services
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ShoreTel 14.2 Planning and Installation Guide 137
Time Stamps
The time stamp of the message is relative to the time on the server where the message is taken, as
shown in the following examples:
 When the user views messages in the Voice Mail Viewer or Outlook Form, the user interface will
adjust the time stamp based upon the time of the user’s computer.
 When the user dials into voice mail to retrieve their messages, the time stamp will be based on the
time of the server.
Planning Fax Handling
The ShoreTel system supports fax calls. There are several ways to configure your fax service:
 A direct fax number for each site
 Direct fax numbers for each user using either individual fax machines or a fax server
 Redirect faxes that are sent to the site’s main number to a fax machine extension at the site
 Redirect faxes that are sent to a user’s extension to user’s local fax extension
Fax Options
Figure 24 shows how to plan your fax options.