Specifications

Chapter 8: Managing Address Entries ShoreWare Call Manager Manual
ShoreTel 9 95
• Drag a name from the Directory viewer into the Contact viewer. If the Directory
window and the Contact List are in the same Content Area, dragging entries over
the Contacts tab switches the view to the Contact List.
This method is available only in Operator, Workgroup Agent, or Workgroup
Supervisor Call Manager.
8.3.3.2 Editing a Contact Entry
You can edit the contact information for Personal contacts in the Directory Viewer or
Contact Viewer. You cannot change the name or contact information for System Directory
contacts or addresses imported from Outlook. You can change the default number from this
panel for all contacts.
To edit Contact address information through the Contact viewer:
Step 1 Right-click on the selected entry in the Contact viewer and select More Info
from the context menu
Call Manager responds by displaying the Contact Properties panel for the
contact, as shown in Figure 8-8. The text at the top of the panel indicates the
edit status of the entry.
Step 2 Modify the desired data fields.
Step 3 Select a default phone number by clicking left of the label of the desired
number. This field is editable for all contacts.
The checkmark located left of a phone number indicates the number that Call
Manager calls when you double-click a Contact viewer entry.
Step 4 Press the OK button to change the Contact and Directory information.
Figure 8-7 Add Contact panel