Specifications

Chapter 8: Managing Address Entries ShoreWare Call Manager Manual
ShoreTel 9 91
Step 2 Enter the address information for the new personal contact.
Step 3 Press the OK button to add the address entry to your directory.
To edit contact information for a personal contact:
Step 1 Right-click a Directory viewer entry and select View Directory Item Detail.
Call Manager displays the Directory item details panel for the contact, as
shown in Figure 8-4. The text at the top of the panel indicates the edit status of
the entry.
Step 2 Modify the desired data fields.
Step 3 Press the OK button to modify the address entry in your directory.
To delete a Personal contact, right-click the desired Directory entry and select Delete
Directory Item(s).
8.2.4 Initiating Calls through the Directory Viewer
You can initiate communication sessions to contacts through the Directory viewer.
Communication sessions that you can initiate through Directory viewer include:
• Voice calls to extensions and other phone numbers
• Instant Messages
• Voice Messages
• Email messages
To initiate communication session to a Directory viewer contact, perform one of the
following:
• Double click a Directory viewer entry to initiate a voice call
• Right-click a Directory viewer entry to display the context menu.
Figure 8-4 Directory items details panel – editing an existing entry